How to Update Your Autoship Shipping Address

Your Autoship shipping address must be updated directly within the Autoship section of your back office.

📦 Steps to Update Your Autoship Shipping Address

1. Log in to your back office
2. Navigate to the Autoship section
3. Select your active Autoship
4. Locate the Shipping Address section
5. Enter your updated shipping address
6. Save your changes

⚠️ Important Information

• Updating your address in your account settings does not automatically update your Autoship shipping address
• Autoship addresses must be updated separately
• Updating your Autoship address does not automatically update your account shipping address
• Account addresses must be updated separately
• Changes must be made before your next scheduled processing date or it will be sent to the old address

⏱️ Timing Matters

• Once an Autoship order has processed, the shipping address cannot be changed for that order
• If your order already has tracking information, you will need to contact the shipping carrier directly for possible rerouting options

❓ Having Trouble Updating Your Address?

• Double-check that all address information is entered correctly
• Try using a different browser or device if the page is not loading properly

📞 Need Help?

If you need assistance updating your Autoship shipping address, please contact support and include:

• Your full name
• Email associated with your account

Our team will be happy to assist you!