Updating your password regularly helps keep your account secure. Here is how to update it in your back office.
🔑 Steps to Change Your Password
- Log in to your account.
- Navigate to your Account Settings or Profile on the top right hand side.
- Locate the “Update Your Site and Login” section and click the small pencil icon.
- Enter your current password
- Enter your new password
- Confirm your new password
- Click Save in the top right of the box when finished.
đź”’ Password Requirements
When creating a new password, make sure it:
- Meets any listed requirements (length, special characters, etc.)
- Is something secure but easy for you to remember
- Is not the same as your previous password
âť“ Forgot Your Current Password?
If you don’t remember your current password:
- Log out of your account
- Click “Forgot Password?” on the login page
- Follow the steps to reset your password via email
⚠️ Having Trouble Changing Your Password?
- Make sure your new passwords match
- Double-check for typos or extra spaces
- Ensure your new password meets the requirements
- Try using a different browser or device
📞 Need Help?
If you’re unable to change your password, please contact our support team and include:
- Your full name
- Email address associated with your account
- A brief description of the issue
We’re happy to help you secure your account!
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