Incorrect Shipping Address

If you entered an incorrect shipping address, it’s important to act quickly.

⏱️ Contact Support Immediately

• Please reach out to the customer support team as soon as possible
• We may be able to update the address before the order ships

🚚 If Your Order Has Already Shipped

• If a tracking number has been assigned, it is too late to update the address on our end
• You will need to contact the shipping carrier directly to request a redirect or address change

📦 Contacting the Shipping Carrier

• Use your tracking number to contact the carrier
• Request a package redirect or address correction
• Availability of this service depends on the carrier

🏠 Updating Your Account Address

• We can still help update your address in your account for future orders
• Updating your account does not change the address on orders that have already been placed

⚠️ Things to Keep in Mind

• Address changes are time-sensitive and not guaranteed
• Not all carriers allow rerouting once a package is in transit
• Additional fees may apply through the carrier

📞 Need Help?

If you need assistance, please contact support and include:

• Your full name
• Email associated with your account
• Order number
• Correct shipping address

Our team will be happy to assist you!