Articles in this section

How to Reset Your Password (Customer Account)

Customers can reset or change their password at any time through the MarketPlace Global website.

๐Ÿ”‘ If You Are Not Logged In 

The quickest and easiest way to reset your password is to follow this link below: 

  1. Click here to reset your password
  2. Follow the instructions sent to your email to create a new password

๐Ÿ” If You Are Already Logged In

  1. Go to the MarketPlace Global website
  2. Click My Account in the upper-right corner
  3. Select My Information
  4. Locate the Password section
  5. Click Change Password
  6. Follow the instructions sent to your email to create a new password

โš ๏ธ Things to Keep in Mind

  • Use a strong password that is unique to your account
  • Password reset emails may take a few minutes to arrive
  • Be sure to check your spam or junk folder if you do not see the email
  • If you change your password, you may need to log back in on all devices

๐Ÿ“ž Need Help?

If you are unable to reset or change your password, please contact support and include:

  • Your full name
  • Email associated with your account
  • A description of the issue you are experiencing

Our team will be happy to assist you!

Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Article is closed for comments.