The Place is managed by AICE, a third-party provider. If you are experiencing technical issues with the app, AICE Support is the best resource to assist you.
📧 Contact Information
Email: support@aice.cc
🛠️ Contact AICE Support For:
- Login issues
- Password reset assistance
- App not loading or crashing
- Technical errors within The Place app
- Missing or incorrect data in the app
- General questions about The Place functionality
📄 Information to Include
To help AICE Support resolve your issue more quickly, please include:
- Your full name
- Email address associated with your MarketPlace Global account
- A detailed description of the issue
- Any error messages you are receiving
- Screenshots of the issue (if available)
- Your device type (iPhone or Android)
⚠️ When to Contact MarketPlace Global Support Instead
Please contact MarketPlace Global Customer Support if your question is related to:
- Orders
- Autoships
- Returns or refunds
- Product questions
- Commissions
- Account changes
- General back office assistance
🤝 Not Sure Who to Contact?
If you're unsure whether your issue is related to The Place app or your MarketPlace Global account, feel free to contact MarketPlace Global Customer Support. We'll be happy to direct you to the appropriate team.
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