MPG+ is managed by AICE, a third-party provider. If you are experiencing technical issues with the app, AICE Support is the best resource to assist you.
📧 Contact Information
Email: support@aice.cc
🛠️ Contact AICE Support For:
- Login issues
- Password reset assistance
- App not loading or crashing
- Technical errors within the MPG+ app
- Missing or incorrect data in the app
- General questions about MPG+ functionality
📄 Information to Include
To help AICE Support resolve your issue more quickly, please include:
- Your full name
- Email address associated with your MarketPlace Global account
- A detailed description of the issue
- Any error messages you are receiving
- Screenshots of the issue (if available)
- Your device type (iPhone or Android)
⚠️ When to Contact MarketPlace Global Support Instead
Please contact MarketPlace Global Customer Support if your question is related to:
- Orders
- Autoships
- Returns or refunds
- Product questions
- Commissions
- Account changes
- General back office assistance
🤝 Not Sure Who to Contact?
If you're unsure whether your issue is related to the MPG+ app or your MarketPlace Global account, feel free to contact MarketPlace Global Customer Support. We'll be happy to direct you to the appropriate team.
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